Full Time Exit Booth Agent - JFK Airport
Company: Enterprise Mobility Inc
Location: Jamaica
Posted on: May 4, 2024
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Job Description:
Overview
Get on the fast track to a more rewarding career with National Car
Rental and Alamo Rent A Car - teams that are committed to quality,
innovation, customer satisfaction and employee development.
We are a multi-billion dollar industry leader that is rapidly
expanding and growing. At National and Alamo, exciting careers and
opportunities are made possible, because how far you go is really
up to you. It's a fast-paced, people oriented business that offers
incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees
first. We know if we do this, success will follow - for both our
company and our employees.
National and Alamo has an exciting opportunity for an Exit Booth
Agent. The Exit Booth Agent provides superior, friendly, efficient
service during all aspects of the rental car assignment process;
facilitates the rental process through verification and
documentation of all necessary driver information and vehicle
selection information for an efficient and timely rental and return
experience. Performs all responsibilities with a focus on the needs
of our customers and in accordance with our Quality Standards.
This position is for our JFK Airport office located at 308 Federal
Circle, Jamaica, NY 11430
The starting rate of pay is $18.25 / hour. Employees have the
opportunity to earn incentive pay of up to $300 per month based on
performance of the business. Employees have the opportunity to earn
yearly merit increases based on performance.
This is a full-time position
Responsibilities
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car
control.
Provide additional service to Emerald Aisle members by offering our
refueling option.
Maintain the appearance of the Exit Booth and surrounding areas to
present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet
the needs of our customers.
Provide all customers with undivided attention while assisting them
at the exit booth.
Make eye contact and greet all customers; thank customer at the
conclusion of all transactions.
Assist customers with directions, maps, local area information, and
appropriate service information; effectively and efficiently
resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those
listed, to ensure our service levels meets the needs of the
customer.
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years of age
High School Diploma or G.E.D. required
Minimum of 1 year experience handling customer service
functions
A minimum of basic level experience and understanding of a PC and
Microsoft Office Products required; familiarity with Odyssey a
plus
Must be authorized to work in the United States and not require
work authorization sponsorship by our company for this position now
or in the future.
The ability to operate a motor vehicle is an essential function of
this position. Applicants must have a valid, unrestricted driver's
license.
Must be available to work full-time (average 40 hours weekly)
including overnights, weekends and holidays
Must be willing to accept $18.25 / hour
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and
National Car Rental seeks and values people of all backgrounds
because every employee, customer and business partner is important.
Enterprise Mobility is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment
without regard to age, race, color, religion, sex, national origin,
sexual orientation, gender identity or protected veteran status and
will not be discriminated against on the basis of disability. If
you have any difficulty using our online system and you need an
accommodation due to a disability, you may use this alternative
email address (JobsPrivacy@ehi.com) to contact us about your
interest in employment.
Keywords: Enterprise Mobility Inc, Hicksville , Full Time Exit Booth Agent - JFK Airport, Sales , Jamaica, New York
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