Cash Management Operations Specialist
Company: Flagstar Bank
Location: Hicksville
Posted on: April 26, 2024
Job Description:
The Cash Management Operations Specialist provides cash
management unit product analysis. Acts as a liaison with external
and internal customers regarding problem resolution and technical
explanations. Utilizes and maintains various internal processing
systems to enable the availability of such services to the Bank's
customer base.
- Identifies and initiates Cash Management Services to customers.
- Responsible for ensuring the data is accurately maintained in
cash management system. - Audits as appropriate.
- Acts as Cash Management liaison regarding complex customer
inquiries and problem resolution including technical explanations.
- Communicates findings directly with internal and external
customers of Cash Management services.
- Serves as a liaison between the Cash Management sales function,
clients, business lines, and system provider to maintain the
reliability and credibility of Cash Management products.
- Tests system for upgrades, provides system maintenance.
- Maintain Cash Management policies and procedures.
- Performs special projects, and additional duties and
responsibilities as required.
- Where applicable and when performing the responsibilities of
the job, employees are accountable to maintain Sarbanes-Oxley (SOX)
compliance and adhere to internal control policies and
procedures.
Job Qualifications:
- Bachelor's degree in accounting or related specialty
preferred.
- Two to three years of prior bank and cash management experience
including ACH, Account Analysis, and online banking.
- CPA a plus.
- Familiarity with Bank operational policies and procedures.
- Knowledge of Bank processing systems.
- Knowledge of Microsoft Word and Excel.
- Time-management skills and the ability to setup file
systems.
- Excellent customer service, follow-up and problem-solving
skills.
Keywords: Flagstar Bank, Hicksville , Cash Management Operations Specialist, Executive , Hicksville, New York
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