FTR Case Planner

Company: FORESTDALE INC.
Location: Jamaica
Posted on: February 18, 2026

Job Description:

Job Description Job Description Background: Forestdale is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusing on low-income and immigrant communities in NYC. Forestdale operates out of three offices to better serve the families of Brooklyn and Queens. We help thousands of families work through complex trauma, parents raise the next amazing generation of children, and youth successfully launch into adulthood. Forestdale’s mission is “to ensure that children and families have the fundamental assets they need to thrive and live independently.” Job Summary: Family Treatment and Rehabilitation Case Planner is responsible for working with families who are experiencing circumstances that threaten the safety and well-being of their children. Families that referred to the Family Treatment and Rehabilitation Program are currently experiencing mental health and/or substance abuse issues which place the children at risk. These identified family members can be either the parents and/or the child. The role of the Family Support Case Planner is to work with families to support, help strengthen and promote healthy growth and development within the family. Major Responsibilities/Activities: Visit families in their homes, communities or at the agency as indicated by the Phase of Treatment –Initial, Baseline or Stabilization. The visits ranges from a minimum of 3 times per week (Initial Phase of Treatment); or 1 time per week (Baseline Phase of Treatment); or two times a month (Stabilization Phase of Treatment). Provide individual, family and group counseling, as needed. Advocate for clients in their effort to secure services, such as public assistance, health insurance and immigration issues. Coordinate and maintain contact with workers at the Administration for Children’s Services Maintain contact with schools, mental health facilities/therapist and any other service providers. Participate in Clinical Diagnostic Team Meetings, staff meetings, in-service trainings, and outside trainings for professional development. Document all case activity using the systems of record - N.Y.S. Connections and the N.Y.C. PROMIS Assist in emergency situations, as needed. Responsible for ensuring compliance with all agency policies, procedures and governmental regulations. Other duties as assigned. Minimum Requirements: Bachelor or master’s degree in Social Work or a related credential from an accredited college or university. At least1- 2 years of experience in case management, counseling and advocacy services. Some knowledge of the child welfare system, preferable. Strong organizational, written, and verbal communication skills. Ability to accommodate a flexible work schedule. Bi-lingual ability preferred. Salary Range: Bachelors - $29.12/hr - $31.04/hr Bachelors (Bilingual)- $30.22/hr - $32.15/hr Masters - $30.22/hr - $33.24/hr Masters (Bilingual) - $31.59/hr - $34.34/hr Masters (Bilingual & License) - $34.43/hr - $37.09/hr Location: 86-57 Midland Parkway Jamaica, NY 11432 Additional Information: Forestdale Inc. is an equal opportunity employer that is proudly committed to becoming an anti-racist and multicultural organization that stands up for justice and equity. We welcome prospective employees from diverse backgrounds, for administrative support and direct service and leadership roles, who will join us on that journey, uphold our values and approach, and believe in our mission. Additionally, we aim to have a racially representative leadership and workforce that is reflective of the communities we work in partnership with. Forestdale Inc. is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services.

Keywords: FORESTDALE INC., Hicksville , FTR Case Planner, Healthcare , Jamaica, New York