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Customer Service Representative

Company: Hercules
Location: Hicksville
Posted on: September 15, 2018

Job Description:

Position: Customer Service Representative - full time & part time
Company: Hercules
Occupations: Customer Support/Client Care
Career Level: Experienced working in a Call Center Environment
Location: Hicksville, NY
Relevant Work Experience: High School; Some college preferred
With almost 50 years of experience in the multi-family laundry industry, Hercules is an award winning provider of laundry rooms in the New York tri-state area.
We are currently seeking full-time and part-time Customer Service Representatives (CSR) at Hercules. The CSR will be responsible for handling heavy inbound customer calls as well as some clerical duties as assigned. Ideal candidate should have outstanding organization skills and the ability to interact with customers, building superintendents and property managers.
Responsibilities:


  • A High School degree and some college coursework is preferred or comparable work experience.
  • Relevant experience in a fast paced department, dealing with customers and the ability to assist and provide immediate customer service.

    Requirements:

    • Candidate must work at least 1 weekend day from 8AM - 5PM as part of your 40 hours. Please do not apply if you cannot work these hours.
    • Organization, detail oriented and multi-tasking skills
    • Ability to work independently and with little supervision
    • Proficient on the computer
    • Excellent oral and written communication skills
    • High-energy, flexible, self-starter

      We offer competitive pay and a full benefits package including medical/dental and paid time off. For consideration, please e-mail resume to Elise Culver at elise.culver@hercnet.com.

      This employer complies with the Fair Chance Act

      Keywords: Hercules, Hicksville , Customer Service Representative, Hospitality & Tourism , Hicksville, New York

      Click here to apply!

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