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Wireless Store Manager

Company: R Wireless
Location: Hicksville
Posted on: September 7, 2018

Job Description:

The Wireless Retail Store Manager is responsible for supervising a team of Sales Associates which includes setting and maintaining schedules, monitoring and coaching performance, recruiting and training proactively, recommending disciplinary action as required, managing inventory and assets, and professionally interacting with carrier partners and our client's management and staff. The Wireless Manager will also be responsible for meeting individual sales goals for this single carrier store.
SPECIFIC RESPONSIBILITIES for the Wireless Retail Store Manager are:
Supervise a team of sales associates.
Approach customers to sell wireless services and accessories.
Set and maintain work schedules to meet budgeted hours.
Monitor and coach performance; recommend disciplinary action as required.
Proactively recruit and train new employees
Manage inventory and assets
Professionally and enthusiastically introduce wireless carriers' services and products to store customers.
Effectively evaluate customers' potential needs for wireless services and products and make appropriate recommendations.
Demonstrate a strong understanding and enthusiasm of wireless carriers' products and services while promoting and selling wireless products and services to customers.
Maintain a high level of understanding of carriers' products and pricing models, as well as the carrier's competitive advantages.
Assure proper appearance and functionality of POP displays and electronic equipment
Consistently meet and exceed sales goals within the guidelines established
Report daily on the number of customer contacts, closes sales and other metrics as required
Adhere to dress codes and have a professional appearance at all times
Report store issues, challenges or successes in a timely manner
Participate in required training, conference calls or other related events as instructed
Strive to deliver a superior experience to the customer every day
Maintain an upbeat, can-do attitude
Develop positive relationships with store personnel and management
Maintain the high standards of R Wireless and Verizon Wireless
Complete all required trainings and stay informed about the products and services we offer
Create lasting one-on-one relationships with your customers to ensure their satisfaction and return to our store (and to YOU!)
Contribute to being part of a winning team
Requirements for the Wireless Retail Store Manager
Enthusiasm, drive and the desire to succeed!
Strong verbal, written and interpersonal communication skills
Previous retail/customer service experience preferred
Strong organizational skills, with the ability to multi-task
Availability for flexible scheduling
High school diploma or equivalent
Some college desirable
Physical Demands
Standing for extended periods of time
Moving from place to place within the store
Stooping, kneeling, reaching and pulling to obtain stock merchandise
Lifting up to 25 pounds (or more in some circumstances)
Working 35-40 hours (or more) per week
Here's the best part - what YOU GET!
Paid training + guaranteed hourly wage + unlimited commission + bonus
Health insurance
Paid time off policy
Employee Referral Program
Training and support to ensure your success!
R Wireless is an Equal Opportunity Employer. COME GROW WITH US!!

Keywords: R Wireless, Hicksville , Wireless Store Manager, IT / Software / Systems , Hicksville, New York

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