Senior Claim Director-Casualty Direct Handle Claims
Company: Chubb
Location: Philadelphia
Posted on: April 2, 2026
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Job Description:
Description This is a role focused on technical claim handling
for Chubb’s Commercial Direct Handle Claims Team. In this role you
will manage complex auto and general liability claims, both
litigated and non-litigated, under both primary and excess
policies. This role requires an individual to be accountable for
the handling and disposition of significant exposure claims
including investigation, coverage determination, reserving,
negotiation and settlement or trial strategies. This position will
require some travel, as well as coordinating with and servicing
both internal and external business partners. You will represent
the company at meetings with management and business partners, as
well as at mediations, arbitrations, settlement conferences and
trials. Responsibilities Manage an inventory of claims involving
significant severity exposures and coverage issues. Conduct,
coordinate, and direct investigation into loss facts, damages and
risk transfer opportunities. Evaluate coverage, liability, and
damages to determine the exposure to the insured and the policy.
Analyze coverage and communicate coverage positions, as warranted,
within assigned authority. Demonstrate and implement effective
defense, resolution and claim strategies. Direct and closely
monitor assignments to experts and defense counsel subject to
established guidelines. Provide superior customer service to
insureds, agents, and internal business partners. Adhere to Best
Practices Guidelines. Adhere to individual authority grants, all
statutory and regulatory requirements, fair claim practices and
local compliance requirements, including examiner licensing.
Travels to conferences, mediations, and trials as necessary.
Qualifications 7 years of experience as a casualty claim
professional handling complex high exposure casualty claims with
emphasis on hands-on file and litigation management. Experience
with primary and excess bodily injury, property damage, and
personal injury claims. Strong background and demonstrated ability
in dealing with significant coverage matters. Working knowledge of
industry best practices and procedures. An ability to work
independently and assimilate learning materials on many different
subjects from various sources. Excellent interpersonal
communications and negotiation skills; and an ability to deal with
customers and business partners in a professional manner. Ability
to make prompt, intelligent decisions based upon detailed analyses
of complex issues. Demonstrated strong relational skills
particularly in adverse or high-pressure situations. A law degree
is not necessary but helpful. Who are we looking for? Successful
professionals at Chubb come from many backgrounds with experiences
rich in diversity that they bring with them to our company along
with: an inclusive mindset which allows differences to be leveraged
for better business results; open, transparent communication;
teamwork and inclusion which draws on diverse ideas and
perspectives; and new ideas, innovation, and ways of thinking which
support diversity.
Keywords: Chubb, Hicksville , Senior Claim Director-Casualty Direct Handle Claims, Legal , Philadelphia, New York
