Assistant GM
Company: Buffalo Wild Wings
Location: Hicksville
Posted on: January 24, 2023
|
|
Job Description:
Assistant General ManagerREPORTS TO (Title): General Manager
DEPARTMENT: OperationsSTATUS CLASSIFICATION: Exempt JOB
CODE:SUPERVISES: Directly accountable for the performance,
management, and development of the HOH Team Members(Par 3,4,5),
Bartenders (par 3 and 4) and all Shift Managers.JOB PURPOSE:
Directly responsible for HOH execution and overall performance (and
Bar in most cases). Responsible formaintaining a safe environment,
and improve bottom line profitability through appropriate expense
control and revenuemanagement. Directly supervises and manages
Shift Managers, HOH Team Members and Bartenders (in most cases).
Thisjob is directly accountable for Kitchen operations, Food Cost
of Sales and variances (and Bar in most cases). Assists theGeneral
Manager in providing overall management guidance for the HOH.The
overall day to day focus of this job will shift based on business
needs. The general guideline for where the AGM focusesas a
percentage of the work week is as follows:Management of General
Restaurant Day to Day Operations- 60%Team Member Training and
Development-15%Kitchen Operations and Food COS (and Bar in most
cases) -25%.ESSENTIAL RESPONSIBILITIES:TeamTrains, develops and
retains Team MembersHas direct management responsibilities
including Team Member performance evaluation and the right to
makerecommendations regarding hiring and firingDirectly oversees
and manages the performance and development of HOH Team Members
(and Bartenders in mostcases)Responsible for overseeing proper HOH
Wing Certified Trainer (WCT) selection and training program
execution (andBar in most cases)GuestResponsible for GLI, PGR and
other Guest feedback metrics related to HOH service (and Bar in
most cases)Creates strategic plans for HOH based off GEM and PGR
reports (and Bar in most cases)Ensures proper Steps of Service are
regularly taking place in HOH (and Bar in most cases)Quality
OperationsResponsible for all zone rollouts and introductions of
new products, tools and servicesEnsures all mandated tools are
utilized and completed with integrityReviews and analyzes overall
inventoryResponsible for creating an environment compliant to
safety, cleanliness, and sanitation standardsSales and
ProfitsResponsible for creation and execution of strategic sales
building plan for HOH (and Bar in most cases)Directly responsible
for all Food costs and associated action plans (and Bar in most
cases)Properly follows accrual process and proactively manages
purchases to keep accruals to a minimumSupports GM with overall
labor performance vs. budgetOTHER JOB DUTIES AS ASSIGNEDREQUIRED
KNOWLEDGE AND SKILLSGeneral knowledge of labor laws, health codes,
safe food handling and sanitation, responsible alcohol
service,safety and security systems and procedures, computer
operationsGood people management skills, communication and
listening skills. Must champion changeManage and direct the work of
other Team MembersDemonstrated time management and organizational
skillsMust be self-motivated, detail oriented and have a passion
for teaching othersMust be able to read and comprehend written
materials, write in grammatically correct sentences, and
performbasic to intermediate mathematical computationsJOB
REQUIREMENTS/EDUCATION/EXPERIENCERequiredEducation: High School or
equivalent.Meets the minimum state age requirement related to
serving alcoholMust possess proper food handlers and alcohol
dispensing certifications (if required by law)Satisfactory
background check historyMust be able to work a flexible schedule
including days, nights, weekends and holidaysPreferredMinimum 3
years management experienceBachelor's DegreePrevious FOH and
HOH/Kitchen Management ExperienceCoursework in restaurant
managementPHYSICAL DEMANDS:The physical demands for this position
are sits, stands, bends, and moves intermittently during working
hours. Must alsohave the ability to regularly lift up to 50
pounds.The duties of this position may change from time to time.
Buffalo Wild Wings reserves the right to add or delete duties
andresponsibilities at the discretion of Buffalo Wild Wings or its
managers. This job description is intended to describe thegeneral
level of work being performed. It is not intended to be
all-inclusive.Buffalo Wild Wings is an Equal Opportunity Employer.
We will make reasonable accommodationsto permit employees to
perform essential job functions.
Keywords: Buffalo Wild Wings, Hicksville , Assistant GM, Other , Hicksville, New York
Click
here to apply!
|