Automotive Biller

Company: Grand Prix Subaru
Location: Hicksville
Posted on: May 22, 2023

Job Description:

Grand Prix Subaru is a member of the VIP Automotive Group of Long Island which provides a rare blend of outstanding leadership and a culture that is distinctively customer service-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the most successful auto groups on long island.FULL TIME OPPORTUNITY! Five Day Work Week! - Availability for nights and weekendsINDUSTRY TOP PAY - Based on Experience Automotive industry experience REQUIRED. CDK experience is a plus! Willing to Train!Benefits Include:Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:Medical and Dental Insurance401(k)Employee discounts on vehicle purchases, parts and servicePaid-time-offWe also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insuranceComprehensive employee recognition programs.Opportunities for career advancement.VIP's Purpose is to create value and unparalleled experience for every customer, far superior than our competitors. Our mission is to be the biggest and best provider of automotive sales and service. We want to empower our staff to provide every customer with the most memorable experience possible.VIP CODE OF CONDUCT:1. You are empowered to make every customer's experience memorable, especially if they have a unique request.2. Our process will be warm and inviting in all customer interactions always using the words 'my pleasure' and 'thank you'.3. We will always assist the customer with a smile even if we must step outside our primary duties.4. If a guest needs directions, you will make sure they are assisted to the area they are looking for without ever pointing.5. Phones will be answered promptly, with a smile in your voice, always asking permission to transfer or place the customer on hold.6. You will assist in identifying any flaw in providing our customer the best possible service. You will either fix the problem immediately or use our CPR process to report it to a manager.7. You are empowered to fix any safety concern. If you cannot correct it, you will make a manager aware immediately.8. Your appearance, grooming, choice of words and actions represent the image of our business. You are required to follow the company's dress code, the company code of conduct and always use words consistent with professional conduct.9. Knowledge is the key to assisting our customers. If there is a question you don't know the answer to you need to find the answer and inform the customer.10. As a service professional you must always be gracious and respectful to your coworkers and guests.ESSENTIAL DUTIESEssential Duties include the following. Other duties may be assigned: Stock in new cars and used cars into CDK/NYS Verifi Bill Deals Wholesale Billing Swap Billing Police Book Verify Missing Titles and 901 follow up Maintains a professional appearance. Keeps work area clean.MARGINAL DUTIESMarginal Duties include the following. Other duties may be assigned.SUPERVISORY RESPONSIBILITIESQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCELess than high school education; or up to one year related experience or training; or equivalent combination of education and experience.High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Environmental conditions include circumstances of weather, heat, cold, wet, fumes, electricity, explosive materials, and vibrationPhysical ActivityWhile performing the duties of this job, the employee is (occasionally/frequently/regularly) required to: Stand Walk Sit Handle multiple items simultaneously Reach with hands and arms Occasionally climb or balance Stoop, kneel, crouch, or crawl Talk and ListenValues:VIP's Purpose is to create value and unparalleled experience for every customer, far superior than our competitors. Our mission is to be the biggest and best provider of automotive sales and service. We want to empower our staff to provide every customer with the most memorable experience possible.VIP CODE OF CONDUCT:1. You are empowered to make every customer's experience memorable, especially if they have a unique request.2. Our process will be warm and inviting in all customer interactions always using the words 'my pleasure' and 'thank you'.3. We will always assist the customer with a smile even if we must step outside our primary duties.4. If a guest needs directions, you will make sure they are assisted to the area they are looking for without ever pointing.5. Phones will be answered promptly, with a smile in your voice, always asking permission to transfer or place the customer on hold.6. You will assist in identifying any flaw in providing our customer the best possible service. You will either fix the problem immediately or use our CPR process to report it to a manager.7. You are empowered to fix any safety concern. If you cannot correct it, you will make a manager aware immediately.8. Your appearance, grooming, choice of words and actions represent the image of our business. You are required to follow the company's dress code, the company code of conduct and always use words consistent with professional conduct.9. Knowledge is the key to assisting our customers. If there is a question you don't know the answer to you need to find the answer and inform the customer.10. As a service professional you must always be gracious and respectful to your co workers and guests.To perform the job successfully, an individual should demonstrate the following Values:Teamwork through Trust and RespectCooperation and Attitude - Effectively works with management and coworkers to complete job assignments and serve customers; demonstrates positive attitude toward job duties.Individual Leadership & Employee Relations - Uses appropriate interpersonal styles and methods to inspire and guide individuals toward goal achievement, modifying behavior to accommodate tasks, situations, and individuals involved.IntegrityBusiness Ethics - Maintains and promotes social, ethical, and organizational norms in conducting business activities.Policies and Procedures - Demonstrates knowledge of and compliance with all company policies and procedures.Commitment to Customer EnthusiasmBusiness Ethics - Maintains and promotes social, ethical, and organizational norms in conducting business activities.Policies and Procedures - Demonstrates knowledge of and compliance with all company policies and procedures.Passion for WinningCommunication - Effectively communicates in an appropriate and timely manner with management, coworkers, customers and business contacts.Work Values - Sets high goals or standards of performance for self and direct reports. Imposes standards of excellence rather than waiting for standards to be imposed by others.Accountability at all LevelsDecision Making - Applies common sense and good judgment to make sound decisions, including balancing complex demands and fostering effective risk taking.Problem Analysis - Locates, organizes and interprets key information to effective identify and analyze problems and develop quality solutions.Dependability - Promptly reports to work, completes tasks, and works with minimum supervision.Commitment to Customer EnthusiasmJob Knowledge - Possesses necessary knowledge to effectively perform job duties and understands all aspects of the job.Initiative - Voluntarily initiates and follows through on necessary projects and non-routine tasks.This job description is subject to revision at the discretion of the company.

Keywords: Grand Prix Subaru, Hicksville , Automotive Biller, Other , Hicksville, New York