Proof & Control Reconciliation Specialist

Company: New York Community Bank, a Division of Flagstar Ba
Location: Hicksville
Posted on: May 24, 2023

Job Description:

JOB SUMMARY


This position is responsible for the reconciliation of assigned general ledgers and works to identify and resolve any discrepancies to avoid or reduce the organizations exposure or loss; research and detail oriented, handles assigned rejects and identifying items and processing to avoid customer or bank impact. To provide a good level of customer support Processing and booking entries, support of department's policies, procedures and internal and external audits.


ESSENTIAL FUNCTIONS


Ensure all inclearing checks from the FRB and other correspondent banks are processed daily by the Item Processing Department by reconciling the general ledgers. Resolve discrepancies as they are identified. Clearing entries in open item managed accounts where the debit and credit entries are posted manually or through a system.

Ensure all inclearing rejects as a result of the file processed through DNA are processed daily by the Exception Processing Department and returns are sent to the correspondent banks by the Processing Solutions Department by reconciling the general ledgers. Address and resolve discrepancies as they are identified. Verify that the bank receives the credit from the Federal Reserve Bank for inclearing and returns by reconciling the general ledger and communicating the appropriate department if there is a discrepancy.

Ensure all transactions processed through the TSYS general ledger clear daily by reconciling the general ledger. Follows up with the appropriate areas to ensure issue is resolved.

Ensure all transactions posted to the Zelle Fraud general ledger are clearly identified by reconciling the general ledger. To follow up with the Online Banking Department for the disposition on outstanding items.

Ensure that the bank receives the correct settlement when customers initiate transfers from their account using Zelle. To identify, research and resolve rejects by debiting or credit customer accounts timely by reconciling the general ledger daily.

Ensures all Inclearing checks from the FRB, Fiserv Clearing Network and Viewpointe Settlement System, JP Morgan Chase and other banks are processed daily by Fiserv Deposit Solutions by reconciling the general ledgers. Resolution of discrepancies as they are identified. Clearing entries in open item managed accounts where the debit and credit entries are either posted manually or through the DNA system.

Ensures all Inclearing rejects as a result of the file processed through DNA are processed daily by the Exception Processing Department and returns are sent to the correspondent banks by the Fiserv Deposit Solutions by reconciling the general ledgers daily. Addresses and resolves discrepancies as they are identified. Verifies that the bank receives the credit from the Federal Reserve Bank or Fiserv Clearing Network-Viewpointe Settlement System for Inclearing and returns by reconciling the general ledger. Communicating to the appropriate department or Fiserv Deposit Solutions if there is a discrepancy.

Gather End of Month general ledgers totals for submission to the Accounting Department.

Ability to work in a team spirited collaborative environment. Seeks out senior or managerial assistance for timely resolution of unidentifiable or problematic discrepancies. Reports any issues regarding work immediately to a supervisor.

Performs record keeping and general clerical functions (e.g. copying, faxing, basic accounting procedures, data entry, answering telephone etc.) for the purpose of supporting departmental operations and providing updated information. Complete statistical reports on a daily basis. Preparation and labeling of hard copy documents for the purpose of off-site archiving. ( Record retention)

Performs analytical review on selected general ledger accounts such as, ATM/POS Rejects, ACH Return, Debit Card Claims and Card Adjustment Express and ATM Overage/Shortage. Research and rectify unexpected or unusual results by accessing information from various departments such as Exception Processing, Processing Solutions, IT and Branches and Departments. Respond to questions from other Business Units regarding general ledger accounts.

Reconcile the Debit Card Claims general ledger to ensure all entries are reported and cleared correctly. Follow up with Departments with any outstanding items that have not cleared the general ledger timely.

Reconcile the ATM Overage/Shortage general ledger daily to ensue transactions are reported and stated correctly. Communicate to Departments or Branches when an issue arises with a transaction.

Cross-trains on the remainder functions within the department.

Scan daily all department documents in Nautilus. Review documents to ensure accuracy. Work with the IT Department if any issues arises during the scanning process.

Assists Department management in various activities including: revision/implementation of departmental policies/procedures, DNA Releases, bank acquisitions and mergers, systems conversions.

Performs special projects, and additional duties and responsibilities as required.

Where applicable and when performing the responsibilities of the job, employees are accountable to maintain Sarbanes-Oxley compliance and adhere to internal control policies and procedures.

Requirements:


SKILLS/LICENSING/TRAINING REQUIREMENTS


Good written and verbal communication skills. Ability to quickly identify differences or issues when handling rejects and reconciling general ledgers. Must be detailed oriented. Ability to work as a team player as well as independently.


EDUCATION AND EXPERIENCE


High school diploma or equivalent.

Two to three years of banking experience in Back Office Operations. Branch experience helpful


KNOWLEDGE, SKILLS AND ABILITIES


Proficient in MS Word, Excel, Outlook

Working knowledge of DNA, Nautilus highly desirable

Strong customer service skills

Good written and verbal communication skills

Strong interpersonal, analytical and problem solving skills.

Detail oriented; ability to quickly identify differences or issues when handling rejects and reconciling ledgers

Performs well as a team player and when working independently

Keywords: New York Community Bank, a Division of Flagstar Ba, Hicksville , Proof & Control Reconciliation Specialist, Other , Hicksville, New York