Senior Analyst, Gridforce
Company: NATIONAL GRID CO USA (NE POWER)
Location: Hicksville
Posted on: June 22, 2022
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Job Description:
As part of National Grid's continued commitment to safety, all
new hires must be fully vaccinated against COVID-19. Anyone unable
to be vaccinated, either because of a sincerely held religious
belief or medical reason can request a reasonable
accommodation.About usNational Grid is hiring a Senior Analyst,
Gridforce for our IT Customer team in Hicksville, NY.
Every day we deliver safe and secure energy to homes, communities,
and businesses. We are there when people need us the most. We
connect people to the energy they need for the lives they live. The
pace of change in society and our industry is accelerating and our
expertise and track record puts us in an unparalleled position to
shape the sustainable future of our industry.
To be successful we must anticipate the needs of our customers,
reducing the cost of energy delivery today and pioneering the
flexible energy systems of tomorrow. This requires us to deliver on
our promises and always look for new opportunities to grow, both
ourselves and our business.
IT and Digital works in a harmonised partnership with the National
Grid group of diverse energy businesses to deliver technology which
revolutionises the way we operate. As we lead the charge towards a
carbon-free future, our teams are embracing disruptive changes in
our industry by working with Agile methodologies and adopting
Digital mindsets to drive efficiency and bring new capabilities for
our internal and external customers.
Our work here is critical. National Grid moves energy to millions
of homes and businesses in the UK and US and the technology we
utilise to complete that task is down to us. The successful
applicant for this position will be an integral contributor towards
this goal and we will support your professional development as part
of our multi-cultural, customer-centric global team.Job
PurposeNational Grid's Gridforce platform is built on the
Salesforce Sales, Service and Community Clouds and serves as the
Customer Application platform for both internal employees and
National Grid customers. You will be working with the Product
Owner, Product Manager, key business stakeholders and fellow
Gridforce team members in identifying, documenting and implementing
new features and capabilities within the platform. Additionally,
you will be working with the Architecture teams in establishing the
future platform roadmap. You will work with the operational teams
in evaluating platform and system delivery team performance. This
will include working with various DevOps tools. You will also work
with the Product Manager in determining the value being delivered
by the platform.Key Accountabilities
Work with stakeholders to gather business requirements for
development of platform enhancements and support. Translate
business requirements into technical requirements that ensure
proper development and understanding from respective teams' system
changes
Supervisory/Interpersonal- Experience Required
Can lead the liaison with IS Service providers, business users and
leads in respect of system performance issues, faults and
modifications
Qualifications
Bachelor's degree in preferably an IT related focus area or
concentration; or equivalent work experience
More InformationPlease be advised that due to the nature of this
position, incumbents are subject to federal Drug & Alcohol safety
regulations governing US Department of Transportation ("DOT")
covered positions, including the Federal Motor Carrier Safety
Administration (FMCSA) and Pipeline Hazardous Material Safety
Administration (PHMSA). As such, the Company's testing programs and
policies regarding the use of federally prohibited drugs or
alcohol, for recreational or medical purposes, will remain in
effect for these safety-sensitive, DOT covered positions.National
Grid is an equal opportunity employer that values a broad diversity
of talent, knowledge, experience and expertise. We foster a culture
of inclusion that drives employee engagement to deliver superior
performance to the communities we serve. National Grid is proud to
be an affirmative action employer. We encourage minorities, women,
individuals with disabilities and protected veterans to join the
National Grid team.
Keywords: NATIONAL GRID CO USA (NE POWER), Hicksville , Senior Analyst, Gridforce, Professions , Hicksville, New York
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