Automotive Sales Professional New and Preowned
Company: Grand Prix Subaru
Location: Hicksville
Posted on: November 20, 2023
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Job Description:
Grand Prix Subaru is a member of the VIP Automotive Group of
Long Island provides a rare blend of outstanding leadership and a
culture that is distinctively customer service-oriented. We offer
you a professional working environment with continuous training and
performance excellence as a team member of one of the most
successful auto groups on long island.
Full Time Opportunity - 5/6 Day Work Week - Must have weekend
availability
OPPORTUNITY FOR A SIX FIGURE INCOME!!
PAID TRAINING!
**Previous sales experience is a plus! But will train motivated
candidates.
Benefits Include:
Our team members enjoy a positive working environment with
opportunities for professional growth through training and
advancement from within the organization. Our team members also
enjoy a comprehensive benefits program including:
Medical and Dental Insurance
401(k)
Employee discounts on vehicle purchases, parts and service
Paid-time-off
We also offer a group of supplemental benefit plans including,
short-term disability, long-term disability, supplemental life
insurance
Comprehensive employee recognition programs.
Opportunities for career advancement.
VIP's Purpose is to create value and unparalleled experience for
every customer, far superior than our competitors. Our mission is
to be the biggest and best provider of automotive sales and
service. We want to empower our staff to provide every customer
with the most memorable experience possible.
VIP CODE OF CONDUCT:
1. You are empowered to make every customer's experience memorable,
especially if they have a unique request.
2. Our process will be warm and inviting in all customer
interactions always using the words 'my pleasure' and 'thank
you'.
3. We will always assist the customer with a smile even if we must
step outside our primary duties.
4. If a guest needs directions, you will make sure they are
assisted to the area they are looking for without ever
pointing.
5. Phones will be answered promptly, with a smile in your voice,
always asking permission to transfer or place the customer on
hold.
6. You will assist in identifying any flaw in providing our
customer the best possible service. You will either fix the problem
immediately or use our CPR process to report it to a manager.
7. You are empowered to fix any safety concern. If you cannot
correct it, you will make a manager aware immediately.
8. Your appearance, grooming, choice of words and actions represent
the image of our business. You are required to follow the company's
dress code, the company code of conduct and always use words
consistent with professional conduct.
9. Knowledge is the key to assisting our customers. If there is a
question you don't know the answer to you need to find the answer
and inform the customer.
10. As a service professional you must always be gracious and
respectful to your coworkers and guests.
Job Profile: Sells/leases new- and used-vehicles at dealership
gross profit, volume, and customer satisfaction standards.
Job Description:
Essential Duties include the following. Other duties may be
assigned.
Satisfies the transportation needs of vehicle purchasers.
Sells/leases and delivers a minimum of 12 units per month.
Approaches, greets, and offers assistance or direction to any
customer who enters the dealership showroom or sales lot.
Assists customers in selecting a vehicle by asking questions and
listening carefully to their responses.
Explains fully product performance, application, and benefits to
prospects.
Describes all optional equipment available for customer
purchase.
Offers test drives to all prospects. Follows dealership procedure
to obtain proper identification from customer prior to test
drive.
Utilizes dealership sales control and follow-up system.
Exhibits high level of commitment to customer satisfaction.
Knows and understands the federal, state, and local laws which
govern retail automobile sales.
Establishes personal income goals that are consistent with
dealership standards of productivity, and devises a strategy to
meet those goals.
Attends product and sales training courses as requested by sales
manager.
Keeps abreast of new products, features, accessories, etc., and
their benefits to customers.
Knows and understands equity and values, and is able to explain
depreciation to the customer.
Ensures that the sales manager has an opportunity to meet each
customer.
Turns 100 percent of closed deals to finance and insurance manager,
along with properly completed paperwork (insurance information,
trade title, etc.).
Writes complete sales orders and processes paperwork in accordance
with established dealership policies.
Prepares sold vehicles for customer delivery prior to customer
arrival.
Delivers vehicles to customers, ensuring that the customer
understands the vehicle's operating features, warranty, and
paperwork.
Introduces customers to service department personnel to emphasize
to them the quality and efficiency of service repairs and
maintenance available in the dealership's service department.
Schedules first service appointment.
Follows up on all post delivery items, tag/title work, "we-owes",
and special requests to be sure that all customer expectations are
met.
Maintains an owner follow-up system that encourages repeat and
referral business and contributes to customer satisfaction.
Maintains a prospect development system.
Reviews and analyzes actions at the end of each day, week, month,
and year to determine how to better utilize time and plans more
effectively.
Attends sales meetings.
Maintains professional appearance.
Qualifications: To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.
EDUCATION and/or EXPERIENCE
No prior experience or training.
Less than high school education; or up to one month related
experience or training; or equivalent combination of education and
experience.
High school diploma or general education degree (GED); or one to
three months related experience and/or training; or equivalent
combination of education and experience.
One year certificate from college or technical school; or three to
six months related experience and/or training; or equivalent
combination of education and experience.
Associate's degree (A. A.) or equivalent from two-year college or
technical school; or six months to one year related experience
and/or training; or equivalent combination of education and
experience.
Bachelor's degree (B. A.) from four-year college or university; or
one to two years related experience and/or training; or equivalent
combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short
correspondence, and memos. Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small
group situations to customers, clients, and other employees of the
organization.
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence. Ability to
speak effectively before groups of customers or employees of
organization.
Ability to read, analyze, and interpret general business
periodicals, professional journals, technical procedures, or
governmental regulations. Ability to write reports, business
correspondence, and procedure manuals. Ability to effectively
present information and respond to questions from groups of
managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of
measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and
interpret bar graphs.
Ability to calculate figures and amounts such as discounts,
interest, commissions, proportions, percentages, area,
circumference, and volume. Ability to apply concepts of basic
algebra and geometry.
REASONING ABILITY
Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form. Ability
to deal with problems involving several concrete variables in
standardized situations.
Ability to solve practical problems and deal with a variety of
concrete variables in situations where only limited standardization
exists. Ability to interpret a variety of instructions furnished in
written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's License
Environmental conditions include circumstances of weather, heat,
cold, wet, fumes, electricity, explosive materials, and
vibration
Physical Activity
While performing the duties of this job, the employee is
(occasionally/frequently/regularly) required to:
Stand
Walk
Sit
Handle, or feel
Reach with hands and arms
Occasionally climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Computer Skills: To perform this job successfully, an individual
should have knowledge of Word Processing software; ability to adapt
to new programs.
Communication Skills: Ability to understand and follow
instructions. Ability to communicate effectively with customers and
company personnel.
Attendance Expectations: The position requires regular and
predictable attendance.
Physical Demands: While performing the duties of this job, the
employee is regularly required to talk or hear. The employee is
regularly required to sit; use hands to finger, handle, or
feel.
Environment Demands: Duties are performed primarily at a desk in an
office setting. Work includes frequent clerical and administrative
responsibilities and interaction with vendors and employees.
Verbal and Writing Ability: Ability to receive and communicate with
customers courteously, efficiently, and professionally.
Math Ability: Ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, percentages, area,
circumference, and volume.
Reasoning Ability: Ability to solve practical problems and deal
with a variety of concrete variables in situations where only
limited standardization exists.
Values:
To perform the job successfully, an individual should demonstrate
the following Values:
Teamwork through Trust and Respect
Cooperation and Attitude - Effectively works with management and
coworkers to complete job assignments and serve customers;
demonstrates positive attitude toward job duties.
Individual Leadership & Employee Relations - Uses appropriate
interpersonal styles and methods to inspire and guide individuals
toward goal achievement, modifying behavior to accommodate tasks,
situations, and individuals involved.
Integrity
Business Ethics - Maintains and promotes social, ethical, and
organizational norms in conducting business activities.
Policies and Procedures - Demonstrates knowledge of and compliance
with all company policies and procedures.
Commitment to Customer Enthusiasm
Business Ethics - Maintains and promotes social, ethical, and
organizational norms in conducting business activities.
Policies and Procedures - Demonstrates knowledge of and compliance
with all company policies and procedures.
Passion for Winning
Communication - Effectively communicates in an appropriate and
timely manner with management, coworkers, customers and business
contacts.
Work Values - Sets high goals or standards of performance for self
and direct reports. Imposes standards of excellence rather than
waiting for standards to be imposed by others.
Accountability at all Levels
Decision Making - Applies common sense and good judgment to make
sound decisions, including balancing complex demands and fostering
effective risk taking.
Problem Analysis - Locates, organizes and interprets key
information to effective identify and analyze problems and develop
quality solutions.
Dependability - Promptly reports to work, completes tasks, and
works with minimum supervision.
Commitment to Customer Enthusiasm
Job Knowledge - Possesses necessary knowledge to effectively
perform job duties and understands all aspects of the job.
Initiative - Voluntarily initiates and follows through on necessary
projects and non-routine tasks.
This job description is subject to revision at the discretion of
the company.
Job Type: Full-time
Salary: $50,000.00 - $160,000.00 per year
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Schedule:
Monday to Friday with Weekend availability
Supplemental pay types:
Keywords: Grand Prix Subaru, Hicksville , Automotive Sales Professional New and Preowned, Sales , Hicksville, New York
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